What Data We Collect and Why
When you open an account with us, we collect your name, email address, phone number, and payment details linked to DANA, OVO, GoPay or QRIS — nothing beyond what is required to verify your identity and process transactions. We log session activity, device type, and IP
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address to protect your account from unauthorised access. Transaction records are retained for a minimum of five years where local law requires it. Your payment data is never sold to third parties. Where eligibility is discussed, access depends on local law. We use industry-standard encryption on
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all data stored in our servers, and our internal access controls restrict who inside our team can view your account records.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.